Selector Products

Selector Contact

Selector Contact is a new psychometric tool for the contact centre industry.

We listened the Customer Contact industry and its feedback on quality of recruits, poor retention and variable performance and embarked on 10 months of psychometric research with multiple New Zealand and Australian organisations and AusContact. This research has culminated in Selector Contact.

This is what just one Contact Centre had to say during the development of Selector Contact:

“If the research phase is anything to go by, the new Selector Contact product and Selector support, will be outstanding. Here at DHL, Selector is regarded for its professionalism, astuteness and accuracy.”

Mario Tupou
Learning and Development Manager
DHL Express NZ Limited

See the sample report to understand how much insight you will gain into your contact centre candidates.

Selector products

  1. Selector Professional
  2. Selector Insight
  3. Selector Insight Interview
  4. Selector Fluid
  5. Selector Contact
  6. Selector Stress Reactions
  7. Selector Gateway
  8. Selector CareerStep
  9. SAM
  10. Sample reports